![]() ![]() I realized it was one of the ARM 64 processors, that as I understand it do not run 64 bit Windows applications, which rules out using SketchUp 2017 or later. Some amount of normal support emails later I did a screens share to try to figure out why SketchUp shortcuts were not on the desktop, and why opening SketchUp did nothing. A customer bought a Surface Pro 7 for use on a long trip, and also bought a Pro subscription.
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